Technical Support
Login access to the curriculum
To access the curriculum, click on https://learn.nucamp.co/
Using the same email with which you registered for the bootcamp, click on one of the login provider options such as Google, Microsoft, or Facebook. Be sure to use the email account associated with that provider, and that it matches your Nucamp registration email.
You do not need to create a new password. Simply use your existing password associated with either Google, Facebook, Microsoft, etc.
Use your enrollment key found in yourSome readersWhy cant I get Github to work?
Hello, we are sorry you are experiencing this issue.
To fix, you need to change your settings in GitHub for it to work.
In https://github.com/settings/emails uncheck "Keep my email address private"
Then at https://github.com/settings/profile select the email address to shareFew readers
Payments
Cancellation & refund
Students can cancel their boot camp by doing the following:
Going to their profile at https://www.nucamp.co/profile
Clicking on “Change”
Selecting “Cancel” and confirming the cancellation
The student will receive a note on the applicable refund. The refund is processed to the card used to make the payment and reflects within the next 3 to 5 days depending on the bank’s processing time.
If the student has registered for the boot camp using a student loan, the refund/cancellation amountFew readersRe-schedule or re-take
In order to provide flexibility in learning, currently enrolled students can reschedule their boot camp to resume or restart in the upcoming boot camp, one, two or three months in advance.
Enrolled students can also choose to retake a section or sections that they have completed
This would mean making a change in student schedule and can be done by the student from their profile at https://www.nucamp.co/profile and then clicking on “Change” -“Retake and Reschedule” and then selecting a daFew readersRefund request on different credit card
All refunds are made on the card that was used to make the payment. It’s an anti-fraud mechanism. If the student does not have that card any more, they will need to contact the bank that issued the card. The bank will have received the funds from Nucamp and should either send the student a check or credit the student’s checking account if they have one with them.
Students can use their refund receipt as verification. This receipt is available on the student’s profile at https://www.nucamp.co/Few readersChange payment dates
Unfortunately, our payment system is automated, and the payment dates are set up at the time of registration. We are unable to make a change to the dates.
If a payment fails, our system re-tries it after a week and then again, a week later. One failed payment should not impact student learning.
In fact, students should be able to login to their profile at https://www.nucamp.co/profile and re-try the payment when ready.
As an alternative, students can reach out to the student admin (studenFew readersRetry payment
A student can re-try a payment by visiting their profile at https://www.nucamp.co/profile and clicking on “Re-try Payment”.
If the account has been suspended due to payment and a student is making a late payment to activate their account, please reach out to studentadmin@nucamp.co after completing the payment. Student Administration will be able to activate the account.Few readers
Registered and Bootcamp In Progress
